Careers

Did you know that right here, practically in your own back yard, is the nation’s leading provider of quality products and superior service to the horticulture industry? In fact, AM Leonard, located in Piqua, OH, has been in business for over 130 years — and we’re just getting started!

At AM Leonard, we grow, we innovate, we work hard…just like you, we do whatever it takes to get the job done. So what are you waiting for? Come grow with us today! Apply online now for open positions at A.M. Leonard!

Click here to apply.

We are currently hiring for:

Customer Service
Distribution Center

Customer Service

The Customer Service Representative works in an inbound call center environment and with our customers face to face to maintain 100% customer satisfaction.

Here's a quick look at what you would be doing:

Answer incoming calls with a high level of professionalism and demonstrate polite and respectful treatment of callers and in-person customers
Greet our customers in our showroom and assist them with their orders
Input customer orders with a high degree of accuracy and efficiency
Meet goals for call volume, call quality, customer satisfaction and performance
Explain new features of products or new products and provide customers with product & service information
Resolve problems by clarifying issues, researching and exploring answers and alternative solutions, implementing solutions, and escalating unresolved problems

These are the competencies we see in our successful AM Leonard employees:

Strong Communication to effectively interact with retail and professional landscaping customers
Flexibility to tailor approach to each customer interaction
Conflict Management to be able to de-escalate issues and create position resolutions
Teamwork Orientation with a focus on building strong relationships within AM Leonard
Technical Capacity (Specifically Microsoft Office and Proprietary Systems)

To be considered for these positions, you must have the following:

High School Diploma or equivalent
At least 1 year of experience in a fast-paced, call center, customer service or retail environment
Computer experience, specifically within Microsoft Office

Candidates with retail backgrounds in Garden Centers would be preferable, but not required, as this experience lends well to our business.

AM Leonard offers medical, dental and vision insurances the first of the month after 30 days. We also offer 401k, a free onsite gym, life insurance and short disability - as well as a casual, family-friendly environment!

Want to learn more? Apply today!

Distribution Center

We are adding to our Distribution Center core staff and seasonal staff. Whether you are in the Pick-to-Cart area or Receiving, you will receive proper training on all procedures and equipment to make you successful. We are hiring for receiving, pick to cart, pick to box, inventory control, and truck loading. While most positions can be filled with little DC experience, previous receiving or inventory control experience is ideal for the core staff positions.

Hours will vary (8a-5.30pm, 10a-6.30p, or 12a-8.30a) Monday-Friday with Saturdays and overtime as needed.

Come grow with us! Apply online for open positions.

Click here to apply.