Overall Rating: 2/5
Don't buy this item
Description said bag will not rot or mildew. Tag sewn on bag said "keep out of sun and rain" This is a leaf bag. Am I supposed to bring it in the house every day? Also, rude customer service.Gardener's Edge responds: Thank you so much for taking the time to write a review. We are sorry to hear that you are dissatisfied with your recent purchase of the Lawn and Garden Tote (URB1) that was part of your URB1LC kit. We appreciate the opportunity to clarify what we think has happened. We understand you were concerned about the item description stating that the item will not “rot or mildew”, and with proper care this is true. For the best performance, the tag inside the bag references protecting the product from “sun and rain” when not in use.Our customer service representative was complying with our “down to earth guarantee” (http://www.gardenersedge.com/down-to-earth-guarantee/a/21_1/), stating you may return the item new or used for any reason within thirty days. We will be more than happy to set up a return for you. I am sorry for any misunderstanding you may have experienced. Please accept our sincere apology for any frustration this may have caused you.