The box arrived very damaged, but the product was still in good shape. We cemented it into the ground so that it would not topple over from the weight. We bought it last year and have not had any trouble with it. The only complaint I have is where the hose attaches. It is very difficult to remove your leader hose. Seems there needs to be a quick disconnect piece there. Ours isn't leaking (yet) like the other comments.
I bought 2 of these. Boxes came damaged, but when we put them together and in cement they are wonderful. I have 150 ft of hose on one and 200 on the other. I love these. Makes watering so much easier than the other hose cart type. Turns 360 degrees with ease. Perfect for big garden areas.
Very much like the product. Easy to rewind lots of hose. No trouble with installation.
Unfortunately this reel is not the answer to my needs. It is difficult to reel the hose back in after use because the handle on one side creates a lopsided effort resulting in the need to hand feed the entire hose back up onto the reel.
I purchased two, and the concept is great. Gives wider reach in watering but the fittings to attach hose to post always leak like crazy, no matter what I do. Though I bought two within a few weeks of each, this fitting is different on each with one having a shutoff lever on the attachment, and the other not. But both leak badly.
We both love this swivel reel. The ease of operating it is soooo great! The reel works effortlessly and makes the job fun of getting the hose back in place on the spool. My husband put it in and only thought it should have went deeper into the ground. We love it and may get another for the other side of the house. Everyone should consider this one, no hardware into the side of the house and nothing sitting on the ground that is heavy and has to be moved to reload or lifted. I was a little disappointed in the condition it came in, the box was damaged and a part was missing. But all was taken care of to our complete satisfaction with one phone call.
Box came totally trashed. have not put completelyy together yet. was not ready to dig hole and fool with cement. one screw socket into post that goes into the ground is stripped and screw will have to be forced into hole. wanted something that would hold hose and be easy to reel up and out. hoped it would be easy to accomplsih, it is not.
We just finished a major landscaping project and I did not want the hose to lay in the grass all year. Previously had a plastic reel BUT it was too light and not grounded to any kind of support and would flop all over the place. I was looking for a sturdy, in-the-ground reel that could handle a 100 feet of hose. Well, we found one! It is mounted in quick set concrete at the front of the house and because of the swivel we can pull out the hose any direction and then reel it back in. Even our landscaper noticed it and was impressed by its sturdiness and the swivel feature. Very pleased!
I have searched for years for a hose reel that looks nice and is easy to use. This is the first I've found. I'm going to buy a few more to manage the other hoses around the yard.