Used it this fall to harvest apples from upper branches in our orchard. The telescoping pole/handle operates smoothly and easily. I really like the way I can gather several apples in the basket and rather than bringing the basket down, hand over hand along the pole, I just relax my hands and let the pole slide through my hands until I can reach the basket. Another plus: I harvested all our unreachable apples, many bushels, and the product did not cause fatigue. The only minor glitch was that the wind blew the foam padding in the bottom of the basket out of place; easily fixed with a dab of silicon glue.
I found it somewhat difficult to extend it, but overall, was very pleased with the product.